

with Enhanced Services Billing Inc.
Is a fraudulent charge included on your monthly telephone bill?
IMPORTANT: Check your phone bills thoroughly so you don’t get ripped off!
Enhanced Services Billing Inc. working conjunctively with at&t, verizon and other corporate giants are defrauding customers out of millions of dollars $14.95 monthly at a time.
Today I received my at&t bill and after checking the billing summary of charges (which I don’t do often unless the bill is unusually high) I found a charge from Enhanced Services Billing Inc. for $14.95.
Enhanced Services Billing Inc. $14.95 + taxes couldn’t help thinking what the hell is this for so after calling the 888# listed for the company and playing the phone wait, hold, listen to elevator music game was finally speaking to a Heather ? at which time asked her what this charge was for and why it was on my at&t bill?
She said it was for dial-up service ~ but wait a minute I already pay at&t for my internet service and it’s not dial up. When asked who signed up for their service she told me Eric Paulk requested the service. Hey honey that’s not me and don’t even know who that is! How could someone not on the account or answer security information sign up for a service that I didn’t need or want? She said “maybe it was a typo” and if I would request a credit, but only for the last 3 months.
I told her to take it off and I was going to call at&t, she said she would and she was sorry. Oh yea that makes me feel soooo much better.
Next call was to at&t, another 20 minute wait to speak to someone named Trey? He said at&t has no control over 3rd party services added to my phone service with THEM. Oh bull crap, at&t collects the money and pays the 3rd party companies don’t they? Does at&t make interest on the money paid to them for 3rd party services before they pay them? Poor Trey didn’t know that, in fact he couldn’t answer half of the questions asked. He did agree to credit 3 months of the charges to my account, great what about the 15 months of previous charges?
Well you should always check your bill before paying them. Got me there Trey, my fault, IT WILL NOT HAPPEN AGAIN!
Everyone take the time to check your invoices, because the corporate world will shaft you if given the opportunity.
Google “Enhanced Services Billing Inc” this is going on all over the country.

1 comment:
If you had unauthorized charges on your residential or local phone bill, share your story with other customers:
http://classactionconnect.com/consumer-complaints/enhanced-services-billing-inc-esbi-aka-billing-concepts-bsg-billing-services-group-unauthorized-local-phone-charges/
You may also want to contact some class action lawyers investigating unauthorized phone charges:
http://www.classactionconnect.com/?q=node/733
Post a Comment